1. When do we collect your personal data? 2. Why and how we use your information?
3. Sharing your information 4. Marketing Emails
5. Keeping your information 6. Your rights
1. WHEN WE COLLECT YOUR PERSONAL DATA
We may collect the following information: When you visit our website
When you create an account with us
When you make an online purchase and check out as a guest (in which case we just collect transaction-based data)
When you purchase a product via the phone
When you engage with us on social media
When you contact us by any means with queries, complaints etc.
When you request a catalogue
When you sign up to our email newsletter
When you enter prize draws or competitions
When you choose to complete any surveys we send you
2. WHY AND HOW WE USE YOUR INFORMATION?
As part of the buying and selling process, we collect the personal information you give us such as your name, address, telephone number and email address in order to be able to perform our contract with you (it’s a bit hard to send your order if we don’t have any details!). You don’t have to give us any personal information but if you don’t, you may not be able to buy from the site, and you are unlikely to receive our best overall customer experience. But that is your choice and we respect that. We use your information in a number of different ways.
3. SHARING YOUR INFORMATION
We do not, and will not ever, sell any of your personal data to any third party however, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:
Companies that do things to get your purchases to you, such as payment service providers, warehouses, order packers, and delivery companies
Professional service providers, such as website hosts, who help us run our business
4. MARKETING EMAILS
If you have said we can, we may send you marketing emails to keep you aware of what we’re up to and to help you see and find our products. You can stop receiving marketing emails from us at any time:
By contacting us on info@DrinkTee.com
5. KEEPING YOUR INFORMATION
We’ll hold on to your information for as long as you have your account, or as long as is needed to be able to provide the services to you, or (in the case of any contact you may have with our Customer Care team) for as long as is necessary to provide support-related reporting. If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.
6. YOUR RIGHTS
You have a lot of rights relating to your personal information:
The right to be informed about how your personal information is being used (like this Privacy Policy)
The right to access the personal information we hold about you
The right to request the correction of inaccurate personal information we hold about you
The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
The right to stop direct marketing messages and to withdraw consent for other consent-based processing at any time
The right to request that we transfer or port elements of your data either to you or another service provider
The right to complain to your data protection regulator — in the UK, the Information Commissioner’s Office If you want to exercise your rights, have a complaint, or just have questions, please email us at info@DrinkTee.com
